Help Center – How Can We Assist You?

Welcome to the Evallys Help Center! We’re here to make your shopping experience smooth and enjoyable. Below you’ll find answers to common questions, and if you still need help, our team is just a message away.

Orders & Shipping

Q: How can I track my order?
You will receive a tracking link via email once your order has been shipped. You can also track your order here.

Q: How long does shipping take?
Our standard delivery time is 5–15 business days depending on your location. For more details, see our Shipping Policy.

Returns & Refunds

Q: Can I return or exchange an item?
Yes! We offer a 14-day return policy on eligible items. To learn more, visit our Return & Refund Policy.

Q: How do I request a refund?
Simply email us at support@evallys.com with your order details, and we’ll guide you through the process.

Payments

Q: What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods at checkout.

Q: Is my payment information secure?
Absolutely. Our website uses SSL encryption to protect your data.

Account & Support

Q: Do I need an account to place an order?
No, but creating an account makes it easier to track orders and save your preferences.

Q: How can I contact customer support?
You can reach us anytime at:
Email: support@evallys.com
Phone: [Your phone number here] (if applicable)

Or use our Contact Form and we’ll reply within 24 hours.

Didn’t find your answer?

We’re here to help! Visit our Contact Us page or email us at support@evallys.com.